30-09-2020 05:21 PM in
hello. My galazy a21s is not charging after i updated it yesterday. If i shut it down it wont charge and the screen only flashes briefly and when turned on it showes charging but the percentage isn not increasing any solution will be appreciated
01-10-2020 05:22 AM in
Are you able to get to a Samsung Experience Store or Samsung Service Centre @Umarma
I wish you all the best with this situation.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
01-10-2020 01:53 PM in
The charging port works and the charger worked also. The phone charges when plugged into my laptop's usb port i managed to get full charge using my laptop. And i tried its charger with A51 and S20 and it wprks with them both but won't work with the A21s and its all after a software update. Find attached