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A15 Samsung not messaging whatsapp and signal

(Topic created on: 03-05-2024 05:34 AM)
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Ni16
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A15 not messaging getting smarty 0 error. whatsapp and signal not working. even after taking out sim still wont revert to wifi. I can receive calls and texts but cant make any?

thanks

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BandOfBrothers
Samsung Members Star ★★
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Have a word with your network to ensure your account isn't at issue. 

Can you try your sim card in another phone and then see what happens @Ni16 

If the sim works as it should then try >

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Use the diagnostic tool in your Samsung Members App. 

A Samsung Service Centre can assess your phone. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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