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A12 problem with camera using watsapp

(Topic created on: 14-07-2021 04:14 PM)
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wendmatt
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Hi my A12 camera works fine but when I use the camera on wats app  what ever im Taking a photo of is central until i take photo and it comes out distant and over to the left all the time 
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20 REPLIES 20
BandOfBrothers
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Have you downloaded any recent apps recently. Sometimes other apps can cause issues.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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wendmatt
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No nothing
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BandOfBrothers
Samsung Members Star ★★
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Ok.

Would you update your thread when you know more and or how you resolved the problem if at all.

Hoping it's a glitch that will self resolve for you.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

wendmatt
Explorer
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Of course and thank you x
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wendmatt
Explorer
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Hi everyone
I reportedmy issue to wats app and this is reply Screenshot_20210714-161103_Outlook.jpg
BandOfBrothers
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Weird how it's happening to you and not me and we're both on tne same version of WhatsApp  !

A conundrum.

However I'm glad my suggestion to contact WhatsApp support has yielded some information @wendmatt 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

wendmatt
Explorer
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It's all very strange isn't it , and thank you for your help today x
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SDE
First Poster
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I hope they will solve this problem... I have the same issue and I use my phone mostly to send photo's and pictures with Whatsapp... this is issue is not making me happy....

 

wendmatt
Explorer
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Yes wats app saying there's a problem with it hope they fix it soon
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wendmatt
Explorer
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Just an update my camera 📷 is now back to normal on wats app thank god as it was driving me mad lol.....they must of rectified the problem At last