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A 52s google and camera glitch

(Topic created on: 06-01-2022 08:57 PM)
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Ssk1
Explorer
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Since the last update google has been playing up. The screen goes black as soon as I start typing. It flashes and goes back to google. Does anyone know whats the fix? 
Also, the camera quality is not great. The pictures appear a bit grey rather than white. 
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2 REPLIES 2
xSteveuk
Mastermind
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Hi,
This page maybe helpful

Blank or black display on a Samsung phone or tablet

https://www.samsung.com/us/support/troubleshooting/TSG01001470/
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BandOfBrothers
Samsung Members Star ★★
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Hi @Ssk1 

 

I'd suggest to....

 

Clear your System File Cache via the instructions in the Samsung Link. You may need to hook upto a computer or insert your headphones to get to the recovery menu. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ 

And try https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ disables downloaded apps, themes and other launchers to help determine if one or more is causing conflict. 

As a very last resort back up and factory reset.

If needed a Samsung Experience Store or Samsung Service Centre can take a look. 

I wish you all the best with this situation. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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