Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

4g gone

(Topic created on: 25-07-2021 09:39 AM)
1816 Views
Cat999
First Poster
Options
Not had 4g on Galaxy A71 for 5 days. All settings correct. Can anyone help?
0 Likes
4 REPLIES 4
Mitzzz999
Hotshot
Options
What network are you on? I know you said you not had 4G for 5 days... do you mean you're only getting 3G speeds or no mobile data connection at all?
TonyVincent
Pioneer
Options
I've had my Note 10 plus 5g for nearly 2 years and never ever seen any 5g. Does it exist?
0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

Is this happening in one place or everywhere @Cat999 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

@TonyVincent 

Does your mobile contract include 5G  ?

Check that your sim card is 5G ready.

Also look in Settings and Connections,  Mobile Networks and ensure 5G has been chosen.

To add 5G is still very much in it's infancy and a developing connection type so it's not available everywhere and can be patchy.

A person typically needs to be pretty near a 5G module.

5G currently really only provides faster downloads of large files and currently doesn't really improve surfing speeds.

4G  and 4G + does.

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "