@Zokirjon Welcome to the Community!
To begin with, we'd like to put a translation of your post below:
'They won't charge the phone.'
If you want to continue with us here on the UK Samsung Community, can you include details of which device you are having issues with and any other helpful details?
If you would like to get through to Samsung Support where you are, please follow the below link:
https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/
