If I buy a 10kg washer/dryer and do a small load does the machine know that and only use a smaller amount of water? People have told me that a bigger machine will cost more in water counsumption. Say I do a small load then will it fill up to the 10kg level of water every time? Thanks for any advice.
The only 10kg washing machine I've managed to find on the Samsung website is this one, @redporti. This has an 'A' engergy rating. This particular model can do a quick wash of 15 minutes. Hope this helps!
In the SmartThings app I'm only getting options to add Yale locks. But I'm using a Schlage Connect lock. Your website says it supports the lock I just purchachased and installed. How do I get the other smart lock options?
I've spoken to our Smartthings people and they've advised that you may have been looking at the compatibility of the US Hub rather than the UK one, you can find all of the UK Hub compatible products HERE.
If you have any further issues the Smartthings team can be contacted on firstname.lastname@example.org or HERE
we recently bought a dual cook oven model number NV75J757ORS. Manual is in every other EU language except English. Where can I get English version, nothing online?
The last few letters of the model number relate to country the product is sold, in France an in (EU) they have different power leads and requirments to UK, thats why they cant be sold in UK. (so no English manual)
In Europe you can plug this oven into a socket, in UK it must be hardwired to a cooker supply as is above 13amp.
But after that the instructions should be the same.
Hi I have just bought a Samsung fridge freezer RB29FWRNDBC but the plug is not long enough to reach the socket, can I use an extension lead if it's the only product I am going to plug in
Extension leads are not good for appliances, and with a fridge that is going to be on 24 hours a day 7 days a week I would avoid and try and get a socket moved near to the fridge.
Extension leads on appliances big cause if house fires.
I bought The dishwasher over year ago and everything was fine till now. The dishwasher started to meak grinding noise on the beginning of the cycle. After less than a minute starts bip and smart light flashes. I do not touch it and leave it for about 5 minutes during that time dishwasher flashes few time and start to wash as usual. The dishes are perfectly clean. I've done that about 4 times and it makes that noise every time. I checked hoses, filters are clean. What can cause that noise?
Hi, I know what cause the issue. It's a waterwall. I slided the mobile inside dishwasher and recorded video. The issue is during cycle when you put pans and pots whit handles the handles slieds from basket and projects. The waterwall catches the handles and I think that damages sprocket whells of waterwall motor. The waterwall should have a sensor to avoid situtations like this.
I had the same problem. Turned out to be a faulty water pump.
Hello, is any one else having issues with this model walking across the floor? We had ours delivered at the every end of November and we can not get the machine to stop moving during a spin. We did all the right things removal of travel bolts, calibrated, leveled adjusting legs. We used a spirit level to make sure it's 100% level in all direction and we even bought a rubber mat for it to sit on. We have to repeat the process after each wash!! We have an engineer coming out to check the problem hopefully this week. Is anyone else having trouble? We love the machine but at the moment it looks like it'll be unuseable
I have had that problem with my WW80J5555FW/EU Samsung WM. After a couple of unsuccessful visits by the Samsung expert we discovered that it is explained in the manual. There should have been a special spanner provided that allows the locking nut just above the stabilising feet of the washing machine to be turned, in the opposite direction, to effectively lock the foot at the correct height. The delivery people failed to leave the spanner with me so Curry's are supplying another one!!
I Have a Samsung Washing Machine Eco Bubble WFF500E (WF70F5E2W2W2) and the programm stops in the mid.
No error Code and the Support from Greece told me to make Calibration but the problem still exists.
Please i need your support
Are you currently located in Greece? If so, we recommend contacting your local support services for assistance. It's possible that this will require a repair and this would be the quickest way of getting the problem resolved.
You can find Samsung Greece's contact page here.
I had washing machine for first day and it's smells.cant describe smell but it's like something burning or chemicals and it's very strong.my laundry smells too. I wash already maybe six times and still can smell it that
Hi Pat, we appreciate your concern. The smell is most likely due to it being a new machine and doesn't appear to be anything out of the ordinary. If it doesn't clear up over the next day or so then please do give our Support Team a call on 0330 726 7864.
Since I got Galaxy S8 device (Android 7.0) I can not use my Samsung Smart Air Conditioner app (ver 1.2.81) in "out-of-home" mode. It just stop working and cannot connect via Samsung account. "In-home" function is working properly.
I have tried all restarting/installing/deinstalling option and still not working. I should mention that with older smart phone I have, with Android 6.0, app is working perfectly in in-home and out-of-home mode. Thats why I conclude that problem is in the app and not in the smart phone or smart air conditioner.
Local Samsung Customer Service is very unproffesional and they cant find solution and even don't try to listen!
Hi! Few days ago they finally intalled app ver 1.2.82 on my phone and it works! But I don't understand why they don't relese it at Play Store? There is still ver 1.2.81 at Play Store... You should push hard Customer Support in Poland to find solution and to install new app version direct on your phone. Or suggest them to contact Serbian Customer Support for help and consultation.