We have the above machine which is about 6weeks old and great except for a not insignificant but intermittent leak of water from around the detergent drawer on filling such that it forms a puddle on the floor and the undersurface of the machine where it has trickled down gets quite wet (causing us to worry about it rusting!)
There is no detergent build up (rarely use powder) and we have reduced the water inflow pressure but still happening (perhaps a little less) - I suspect it is a design fault of what is a rather shallow drawer compared to other machines. Has anyone else had this problem? If we can’t resolve it soon we will have to return it under their 100 day policy which applied when we bought it!
Does anyone know why the light on the water & ice dispenser continuously on? It's just started doing this and not sure if it's a fault or if there's something I need to do. Any suggestions welcome. Thanks
We've had a look at the user manual for the model you have and here is what is says:
"Touch the Cubed button for three seconds to set the Dispenser LED lamp (under the display) to continuous mode so that it stays on continuously. If you want the Dispenser lamp to come on only when some one uses the dispenser, touch this button for 3 seconds again to turn the continuous mode off."
If you'd like to have a look, check out page 29 under "Lighting"
Hope this helps! :womanvery-happy:
Hello, we purchased a new washer dryer around 3 months ago, it is the 12kg model with model number WD12J8400GW. We absolutely LOVE it and we are sure the following is an error on our part...
When put on a dry cycle, for the last week or so the clothes have not been drying as they used to. Clothes come out damp after many long cycles. Before this, just putting it on the 'Extra Dry' setting could easily sort 9kg of thick towels!
One thing we have noticed is that there is alot of steam when a dry cycle is done, before the steam seemed to be removed by the time we could open the door.
Have checked and cleaned the lint filter, so not that.
Any help greatly appreciated!
I have since contacted Samsung. As the machine was under warranty they immediately sent out am Engineer. The Engineer himself told me that he had just replaced the same part on the same model the job before me!
Apparently this is a common problem with this model. He just swapped out the dryer heater for a new one and has worked fine since. This was 4 months ago. I am slightly concerned this will happen again down the line.
If I buy a 10kg washer/dryer and do a small load does the machine know that and only use a smaller amount of water? People have told me that a bigger machine will cost more in water counsumption. Say I do a small load then will it fill up to the 10kg level of water every time? Thanks for any advice.
The only 10kg washing machine I've managed to find on the Samsung website is this one, @redporti. This has an 'A' engergy rating. This particular model can do a quick wash of 15 minutes. Hope this helps!
In the SmartThings app I'm only getting options to add Yale locks. But I'm using a Schlage Connect lock. Your website says it supports the lock I just purchachased and installed. How do I get the other smart lock options?
I've spoken to our Smartthings people and they've advised that you may have been looking at the compatibility of the US Hub rather than the UK one, you can find all of the UK Hub compatible products HERE.
If you have any further issues the Smartthings team can be contacted on firstname.lastname@example.org or HERE
we recently bought a dual cook oven model number NV75J757ORS. Manual is in every other EU language except English. Where can I get English version, nothing online?
The last few letters of the model number relate to country the product is sold, in France an in (EU) they have different power leads and requirments to UK, thats why they cant be sold in UK. (so no English manual)
In Europe you can plug this oven into a socket, in UK it must be hardwired to a cooker supply as is above 13amp.
But after that the instructions should be the same.
Hi I have just bought a Samsung fridge freezer RB29FWRNDBC but the plug is not long enough to reach the socket, can I use an extension lead if it's the only product I am going to plug in
Extension leads are not good for appliances, and with a fridge that is going to be on 24 hours a day 7 days a week I would avoid and try and get a socket moved near to the fridge.
Extension leads on appliances big cause if house fires.
I bought The dishwasher over year ago and everything was fine till now. The dishwasher started to meak grinding noise on the beginning of the cycle. After less than a minute starts bip and smart light flashes. I do not touch it and leave it for about 5 minutes during that time dishwasher flashes few time and start to wash as usual. The dishes are perfectly clean. I've done that about 4 times and it makes that noise every time. I checked hoses, filters are clean. What can cause that noise?
Hi, I know what cause the issue. It's a waterwall. I slided the mobile inside dishwasher and recorded video. The issue is during cycle when you put pans and pots whit handles the handles slieds from basket and projects. The waterwall catches the handles and I think that damages sprocket whells of waterwall motor. The waterwall should have a sensor to avoid situtations like this.
I had the same problem. Turned out to be a faulty water pump.
Hello, is any one else having issues with this model walking across the floor? We had ours delivered at the every end of November and we can not get the machine to stop moving during a spin. We did all the right things removal of travel bolts, calibrated, leveled adjusting legs. We used a spirit level to make sure it's 100% level in all direction and we even bought a rubber mat for it to sit on. We have to repeat the process after each wash!! We have an engineer coming out to check the problem hopefully this week. Is anyone else having trouble? We love the machine but at the moment it looks like it'll be unuseable
I have had that problem with my WW80J5555FW/EU Samsung WM. After a couple of unsuccessful visits by the Samsung expert we discovered that it is explained in the manual. There should have been a special spanner provided that allows the locking nut just above the stabilising feet of the washing machine to be turned, in the opposite direction, to effectively lock the foot at the correct height. The delivery people failed to leave the spanner with me so Curry's are supplying another one!!