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select a file or folder in my files

(Topic created on: 09-01-2021 01:58 AM)
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Phlex
Explorer
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is anyone having problems selecting files/folder in the my files app, because when I select a file/folder it automatically unselect itself
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5 REPLIES 5
Intratech
Voyager
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On Beta 3 it's working okay for me.

Screenshot_20210108-114150_My Files_44261.jpg

Screenshot_20210108-114120_My Files_44259.jpg

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Sparehead
Navigator
Options
no issues for me beta3 s10+
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Phlex
Explorer
Options
I'm still experiencing that
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Intratech
Voyager
Options
Have you checked you're not enforcing some kind of policy or something? Maybe clear the My Files app data and cache and see if that helps
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MartynaK
Beta Moderator
Beta Moderator
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@Phlex,

 

I haven't noticed such problems on my device.

Please, try to clear cache of the My Files app, restart your phone, and check if the situation improves.

If that won't help, do not hesitate to report the problem via the Members application, so that our developers can have a look into it :hand-with-index-and-middle-fingers-crossed:.

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