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25-01-2021 08:12 AM - last edited 25-01-2021 08:23 AM
The issue can be caused by the Wi-Fi access point.
Try resetting your router if possible, then go to Settings > Connections > Wi-Fi > Tap the Wi-Fi network in the list > Forget. Now tap the Wi-Fi in the list of available devices > Enter correct details.
If that won't help, please report this problem via the Members application so that our developers can analyze it .
Do not forget to attach log files to your report 😊.