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Video quality

(Topic created on: 07-11-2021 11:19 PM)
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Pandemonium616
Journeyman
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When recording a video, the quality is bad. 
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5 REPLIES 5
Gregggy
Journeyman
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I've had the same issues. in fact I recorded some videos and they won't even play. and the ones that do play are so bad they are not worth keeping.
MartynaK
Beta Moderator
Beta Moderator
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@Pandemonium616,

Please try to clear cache of the Camera app and then reboot your phone.

If that won't help, report the issue via the Samsung Members app attaching log files :hand-with-index-and-middle-fingers-crossed:.

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Dhavpat
Journeyman
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I've not had issues with the original files not playing or original playback quality.. only an issue for me when I send over WhatsApp!
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Juli3n
Big Cheese
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Yeah that's a common issue when sharing videos via WhatsApp
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Pandemonium616
Journeyman
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Thank you
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