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Original topic:

Unlock screen issue

(Topic created on: 13-09-2022 12:28 PM)
cutitas
Explorer
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If my phone is locked and i pick up a phone call, while in phone call i can't acces my phone as i cannot unlock it
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7 REPLIES 7
Mattylvl92
Pathfinder
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I have also noticed that too. Definitely a bug as my friend also says he has same issue.
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nowdeleted
Big Cheese
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Not noticed anything
Have you cleaned the cache??
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Mattylvl92
Pathfinder
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I have cleaned cache and repaired apps etc. Did a factory reset aswell Still the same. My friend has same issue too
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taraorkennedy
Explorer
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I have same issue. Starting to annoy me
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MarcelBM
Journeyman
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Same, I've came across the same issue too
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AnnaMaz
Beta Moderator
Beta Moderator
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Hello @cutitas,

It's always good to perform Wipe Cache Partition as the first step in the troubleshooting process and if that doesn't help - Please report the error through Samsung Members app so that the developers can take a look 😉

Have a good day!

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shaw23
Explorer
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I have the same issue.
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