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Phone freezes and restarts after phone call

(Topic created on: 04-09-2022 01:50 PM)
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Stevengreen78
Student
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So my phone either freezes when it rings, or freezes and restarts after my phone call. Literally had enough now. Was fine before the beta and I appreciate I know what I  signed up for but this is not good. 
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3 REPLIES 3
Neo001
Legend
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Hi,

Have you tried clearing the cache of the phone app and may be resetting the network connections? Have you tried rebooting in safe mode to see if the problem is resolved?

If the problem persists, best is to report this to Samsung Support. 

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Juli3n
Big Cheese
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Yeah and to add to Neo001's comment, you could also try wiping the cache partition, something often suggested after a major update (if you Google it you should find it).
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AnnaMaz
Beta Moderator
Beta Moderator
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Hello @Stevengreen78 ,

Sorry to hear that 😔 Have you tried what users above suggested? If that still doesn't work, please report the issue using Samsung Members so that the developers can take a look at the logs 😉

Have a good day!

Have a good day! ☀️
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