New Update

[HeatOfLisboa67]

Entire phone is freezing up except power button. Can only reboot and go again have applied latest update. Can't send any error report as doesn't always show up and when it does it freezes by the time it does.

[HeatOfLisboa67]

Have managed to submit an error report through members app.

[MartynaK]

@HeatOfLisboa67,

I am sorry to hear that you've been experiencing this problem 😔. That's good that you've managed to report the issue. Hopefully the fix will be available soon .

In the meantime, you can try to 'wipe cache partition' through the Recovery mode:

1. Turn off your device
2. Connect your device to the PC/USB C headsets via USB (not to the charger)
3. Wait until the message that the device is being charged appears
4. Press and hold down the volume up and then power buttons and hold them until the device turns on
5. Recovery menu should appear
6. from there select "Wipe cache partition" (you can navigate using volume up/down buttons and confirm with a power button).

I hope this will help! 

[HeatOfLisboa67]

Figured out the problem was caused by theme created in theme park applied a free theme from the store now no issue

[NYMM]

Still selling the s21 ultra😂😂😂

[HeatOfLisboa67]

Yeah you got the money to buy it big mouth?