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downgrade how?

(Topic created on: 24-09-2023 04:24 PM)
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MattyBullTV
Journeyman
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i have been withdrawn for beta and im trying to downgrade from smart switch pc and i dont see any option? so any help? please and thank you

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14 REPLIES 14
MattyBullTV
Journeyman
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Risky24
Helping Hand
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It looks like you did everything correctly so there should be an option to downgrade there.

Maybe you should use the emergency recovery. That should return your device to the latest stable update, if I remember correctly. U just need to use the Device Initialization option
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MattyBullTV
Journeyman
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ive been trying Device Initialization and its about maybe 30secs after message come up on pc smart switch ^ failed to proceed with software update because mattie's s23 ultra was disconnected.

 

right now im not sure what to do anymore as its look like im stuck on beta verison

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Risky24
Helping Hand
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Unfortunately, you may have to wait it out or take it to a Samsung store if you have one close enough.
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MartynaK
Beta Moderator
Beta Moderator
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@MattyBullTV,

To withdraw from the Beta programme, you must apply for withdrawal through Samsung Members application on your device (Settings > One UI Beta Programme status > "Withdraw" menu).

To perform a rollback to the previous version of the system you need to use the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing.

If you're still unable to perform a rollback, you can take your device to an authorised Samsung Service Centre so that they can help you with that.

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