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Original topic:

Samsung Odyssey g5 34' monitor not allowing more than 100hz option

(Topic created on: 28-09-2023 05:13 PM)
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Members_Y9CSKd3
First Poster
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Hi,

I just bought a new odyssey g5 34' monitor and i am trying to use it on my PS5 buts allowing only 60hz and 100hz in the menu,  also freesync is greyedout i cant even have it on.

How can i solve this? As i already saw others with the same monitor and can use up to 144hz and 165 hz 

Monitor details below

Thanks

20230927_202729.jpg

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Daniel-M
Moderator
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Hi @Members_Y9CSKd3!

First, we want to check that you have an HDMI 2.1 cable between the monitor and your PS5. And that you have turned on the 120hz output setting on your PS5.

If you have already checked this and there is still a problem, we recommend that you get in touch with our customer support for more help. Not sure which country you are in:

SE: https://www.samsung.com/se/support/contact/
NO: https://www.samsung.com/no/support/contact/
DK: https://www.samsung.com/dk/support/contact/
FI: https://www.samsung.com/fi/support/contact/

/Daniel
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