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Software install Data Migration

(Topic created on: 26-01-2020 03:29 PM)
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Holsbrink
First Poster
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Recently bought a 970 EVO Plus M.2 SSD, and I had all my previous data stored in a 860 EVO SATA SSDwanted to transfer all my games and OS to the new one so it would boot faster. I had no problem while connecting it, but when i installed the Samsung Data Migration Software it appears the error "cannot open file 'C:\Program Files (x86)\Samasung\Samsung Data Migration\Logs\log_sdm.txt', the process does not have access to the file because it is being used by other process". But I searched the Windows task manager and it doesn't say anithing about that file. I've uninstalled the program and reinstalled it several times with the same result.

What can I do?

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1 REPLY 1
BruceH
Community Manager
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Hi @Holsbrink,

 

I suggest to contact us through phone, for NL: 088-9090100  BE: 02 201 2418

 

Then choose option 1 -> option 6. 

rsz-846676
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