LC49HG90DMUXEN easy setting box

[PatrickS75]

Ik heb gisteren de LC49HG90 gekregen maar wil nu mijn scherm optimaal gaan gebruiken. Ik moet hiervoor gebruik kunnen maken van de easy setting box. deze moet ik installeren maar waar kan ik de software downloaden? En dit moet via de usb poort van het scherm?

Wie kan mij helpen.....

[BruceH]

Als het op een andere laptop/PC wel werkt, dan lijkt het aan jouw laptop te liggen.

This error may come from different reasons:

• The computer does not meet the minimum requirements for Pix4Dmapper.
• Windows is not updated.
• Not full access to the folder: C:\Users\<username>\AppData\Local\Microsoft\Windows\ or C:\Users\<username>\AppData\Local\Temp\. 

To troubleshoot the issue follow the items below in order, after each item, restart the computer and try the installation again.

if it fails, proceed to the next item listed:

1. Confirm that the computer, where Pix4Dmapper is being installed, has the minimum requirements: System requirements: Minimum and recommended computer specifications.
2. Ensure that is Windows updated.
3. Change the permissions to full access to:

C:\Users\<username>\AppData\Local\Microsoft\Windows\ or C:\Users\<username>\AppData\Local\Temp\

1. Ensure that the hidden files and folders are shown in Windows:

1.1. Open the Control Panel in Windows.
1.2. Click on File Explorer Options to open the File Explorer Options pop-up.
1.3. In the tab View under the section Advanced settings, click Show hidden files, folders, and drives.
1.4. Click OK.

2. Open File Explorer and locate the folder mentioned above.
3. Right-click on the folder and select Properties. The Windows Properties pop up window will appear.
4. Select the tab Security.
5. Click Edit...,  the Permissions for Windows pop up window will open.
6. On Group or user names, select the desired user.
7. Ensure that the Allow check box for Full control is activated, else activate it.
8. On the Permissions for Window pop up window, click OK (if no changes were made) or Apply (if changes were made).
9. On the Windows Properties pop up window, click OK (if no changes were made) or Apply (if changes were made).

4. If the above suggestions do not solve the issue, send the installation log file to the Technical Support Team by submitting a request here.

To generate the installation log file:

1. Check for the path where the .msi file is located. For example: C:\Users\Downloads\Pix4Dmapper.msi.
2. Decide the path of the log, for example: C:\Users\Documents\pix4d.log.
3. Open a command shell. Click on start and type cmd.exe and press enter.
4. In the command shell window type the following instructions and ensure the correct path to the .msi file and the log file is set:
   msiexec /i "C:\Users\Downloads\Pix4Dmapper.msi" /L*V "C:\Users\Documents\pix4d.log"