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Original topic:

Windows Recovery Drive

(Topic created on: 12-04-2022 03:04 PM)
TreborGreeny
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Computers & IT

I've just taken delivery of a Galaxy Book 2 Pro.

First job is always to create a USB-based system recovery drive whilst the new PC is at factory settings.

However, in Windows 11 this is failing, having followed all the usual steps.

Error message is: "We can't create the recovery drive ... A problem occurred while creating the recovery drive"

The Windows Recovery partition is enabled.

Any ideas what to try?

PS. The Samsung Backup utility is also not working - it doesn't allow a disk drive to be selected that is to be imaged to the USB drive.

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