USB C Flash Drive 256 GB - does not format

DJUK1 · ‎18-06-2024

Hello Folks,

I purchase a usb-c 256 GB flash drive from Samsung UK store. It seems to work but, when I try to do a full format - it fails every time.

In my experience this usually is a sign of a problem which will come to light in due course.

I contacted Samsung Chat Support and they made a case and today responded today saying I have to ship it Netherlands at my cost which is insane.

Not sure, what to do. It's so annoying to end up here after buying stuff from official Samsung store.

Any thoughts, please?

Obsydian · ‎18-06-2024

If purchased recently, just return it and reorder another.

I would not trust such a USB with data.

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Obsydian · ‎18-06-2024

Sorry does quick format work?

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

JAMES4578 · ‎18-06-2024

@DJUK1 if you are resident in the UK a bit strange you would need to pay for shipping to Netherlands. if quick format does not work are you able to try formatting in the NTFS format (if you are only using Windows)? some information here https://www.salvagedata.com/how-to-fix-cant-format-usb-flash-drive/

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.