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USB C Flash Drive 256 GB - does not format

(Topic created on: 4 weeks ago)
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DJUK1
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Hello Folks,

I purchase a usb-c 256 GB flash drive from Samsung UK store. It seems to work but, when I try to do a full format - it fails every time.

In my experience this usually is a sign of a problem which will come to light in due course.

I contacted Samsung Chat Support and they made a case and today responded today saying I have to ship it Netherlands at my cost which is insane.

Not sure, what to do. It's so annoying to end up here after buying stuff from official Samsung store.

Any thoughts, please?

Screenshot 2024-06-17 214010.png

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Obsydian
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If purchased recently, just return it and reorder another.

I would not trust such a USB with data.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Obsydian
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Sorry does quick format work?
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
JAMES4578
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@DJUK1   if you are resident in the UK  a bit strange you would need to pay for shipping to Netherlands.  if quick format does not work are you able to try  formatting in the NTFS  format (if you are only using Windows)?    some information here https://www.salvagedata.com/how-to-fix-cant-format-usb-flash-drive/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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