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Updating firmware samsung 850 evo software

(Topic created on: 25-03-2017 12:48 PM)
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Brumpto
Student
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I have a bunch of samsung 850 evo SSDs and I would like to update their firmware. I tried downloading the magician software for linux, extracted the archive, and ran:

sudo ./magician -L

but none of the 850 evo drives are detected.

 

 

Samsung(R) SSD Magician DC Version 2.0
Copyright (C) 2015 SAMSUNG Electronics Co. Ltd. All rights reserved.
================================================================================================
----------------------------------------------------------------------------
| Disk | Model | Serial | Firmware | Capacity | Drive | Total Bytes |
| Number | | Number | | | Health | Written |
----------------------------------------------------------------------------
No Samsung SSD found!

I clearly do have two working drives connected because they show up in the drives menu so something seems wrong here.

2 REPLIES 2
Brumpto
Student
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Oh great, nobody of samsung has reported to this support inquiry. I'll consider that the next time i'll buy a samsung product.

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KellyM
Helping Hand
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Hey @Brumpto,

 

Apologies for the late reply.

 

We have a dedicated Support Team for queries such as this - they can be contacted at: Samsungmemory@hanaro.eu. They'll be able to run through some diagnostics with you. 

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