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Original topic:

Unresponsive Keyboard - Samsung Galaxy Book

(Topic created on: 14-07-2020 01:48 PM)
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Journeyman
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Computers & IT
My external keyboard has become unresponsive  - after several attempts at trouble shooting with a Samsung advisor, I was encouraged to send it for repair. Two weeks later, I am still waiting for my device to be sent back  - no update from digi group who seem to be the ones tasked to handle repair issues. 
Why can't Samsung have a walk in shop like Apple do, life would be much better 😕🥴
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