09-03-2022 12:58 PM in
Computers & ITHi, I don't know if I am in the right place, but I require some advice. i have the above printer which I have been using on my old laptop, I have been trying to install the drivers on to the Galaxy Book Go and every time I get a message stating installation has failed. I have downloaded the new drivers in case the old ones were at fault, but no difference. Even clicking on Add Printers and Scanners in the Settings menu, the laptop cannot find the printer.
Any advice to solve this problem would be greatly appreciated.
09-03-2022 02:33 PM in
Computers & IT11-03-2022 03:19 AM in
Computers & ITHi, thank you for the response. Unfortunately, I am using Windows 10 and still have this problem.
10-08-2022 02:20 PM - last edited 10-08-2022 02:20 PM ) in
Computers & ITThe reason is simple as listed below: Error 1031 "Next label not found" indicates that the last ordered label or ticket was successfully printed, but no more labels/tickets can be printed because of an empty media stock. If the media stock is correctly loaded a printer calibration by Bluetooth thermal printer needs to be performed.