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Thunderbolt Stops Charging Laptop?

(Topic created on: 28-10-2023 09:01 PM)
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Tiggercoco
Journeyman
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SAMSUNG LC34J791WTPXXU, charges my laptop via the thunderbolt lead when display is on but stops charging when the display is off so I come back to a dead laptop?

the display is plugged into the mains and always switched on, there must be a way to ensure the laptop is charged up even if the monitor display is off?

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Obsydian
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I use the M70A 32 and 43" they are USB-C but with Power delivery, my Book2 Pro takes along while to run flat on standby if I hibernate when not in use, best to Google some Power tips, I did found Edge was the main culprit.

I will double check but certain mine M70A monitor does charge when the screen is off, as I protect to 85%, even if I leave it for an hour upon return its still 85%.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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4 REPLIES 4
-Robot-
Samsung Members Star ★
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Do you mean USB C cable? Samsung doesn't support thunderbolt

The charging will always stop when screen sleeps, not really designed to charge your laptop via the monitor, best you can do is try extend or turn off the sleep mode on your laptop and monitor
Tiggercoco
Journeyman
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Obsydian
Samsung Members Star ★
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I use the M70A 32 and 43" they are USB-C but with Power delivery, my Book2 Pro takes along while to run flat on standby if I hibernate when not in use, best to Google some Power tips, I did found Edge was the main culprit.

I will double check but certain mine M70A monitor does charge when the screen is off, as I protect to 85%, even if I leave it for an hour upon return its still 85%.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

-Robot-
Samsung Members Star ★
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I stand corrected apparently they do
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