Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Skype Image Freezing

(Topic created on: 12-08-2021 03:07 PM)
swall5555
First Poster
Options
Computers & IT

Hi All,

I have a Samsung Pro Laptop NP940X5N and I started having issues when using Skype, as soon as you make a call and turned the vidio the image would freeze, could could still talk but nit use video.  After doing a lot of troubleshooting I found it was to do with the Samsung App settings and camera, in here there is a option called 'Beauty Camera' as soon as this was turned off skype video work perfectly.

I must of had an update and this was turned back on, therefore my question is does anyone know how to disable this?

Thanks 

Steve

0 Likes
1 REPLY 1
Linsee1
First Poster
Options
Computers & IT
Hello
0 Likes