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Original topic:

Samsung SCX-3405W does not work after the firmware update

(Topic created on: 15-02-2022 08:58 PM)
MarKoF
Journeyman
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Computers & IT

Hi,

does anyone know how to reset the printer software or run some bootloader mode in the printer?

After upgrading to SCX3405W_V3.00.02.05, the printer remains on the power button and the green status icon.

It does not respond to connecting to USB or attempting to turn on.

 

Any idea what can be done ??

maybe re-update the firmware?

8 REPLIES 8
MarKoF
Journeyman
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Computers & IT

I've seen this way, but it doesn't work because the printer won't turn on, 

two icons, blue and green, are lit all the time20220210_220441.jpg

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MarKoF
Journeyman
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Computers & IT

the printer worked normally until the update, the button did not stick

MarKoF
Journeyman
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Computers & IT

I have installed

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MarKoF
Journeyman
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Computers & IT

it's not a problem with the power supply because the LEDs are on,
the reset button I don't know if you eat in this model

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ikaro2701
Student
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Computers & IT

I have the same problem, but my power button after a few seconds blinks and turns blue again and i can't turn off or print anything

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ikaro2701
Student
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Computers & IT

How did you arrange?

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MarKoF
Journeyman
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Computers & IT

I couldn't fix it, the printer went to the service, but they didn't fix it either

ikaro2701
Student
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Computers & IT

very sad, I have mine in the same situation, I will open a formal complaint to see if samsung resolves it

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