11-06-2018 02:10 PM
Hi,
I have a Samsung scx-3405 multifunction printer.
Just had the latest Windows 10 upgrade.
Printer working fine but when I runnthe Scan Assitant software, cannot do anything - scan,amend changes...
Have tried various drivers but no good..
Anyone have a possible solution to this please?
Solved! Go to Solution.
22-01-2020 02:00 PM
Please see above! Thanks!
26-02-2020 11:02 AM
I have also just registered to say thank you so much for this. You've saved me buying a new printer.
05-04-2020 04:45 PM
I'm running Mojave and had the same issue.. I've been wracking my brains for over 6 months with this retched thing. Thankyou to the writer of this post for finding the solution. For Mac download the lastest software drive at
05-04-2020 04:47 PM
thanks so much for this. I am running mac os 10.14 and after 6 months of no scanner, I finally was able to find the solution which started with your post.. thankyou... if you are on a mac and running mojave go here https://www.samsung-driver.org/2019/01/samsung-scx-3405-driver-download-for-mac.html install all packages inside folder and then Open the Applications folder > Samsung folder > scan assistant.. very happy thankyou
13-05-2020 07:07 PM
This worked for me! Thank you for providing the link. I guess in 2020 HP still didn't add it to the SCX-3405W software and drivers as I downloaded everything they had and it still wouldn't work without downloading the Document Creator.
02-06-2020 10:48 PM
Thanks for the info. It works great! Can't seem to find the Document Creator for the 3405 on the HP site.
23-09-2020 09:50 AM
Thankyou so much, i was ready to deem printer scanner broken and throw it away. Very grateful..
05-10-2020 05:33 PM
Also just registered to like your comment. Thanks a lot man, this works!
11-02-2021 12:35 PM
Here, mentioned information is perfect to the core. Most of the printers need to install the latest printer drivers. That makes the installation better.
14-02-2021 03:44 AM
I have a SCX-3405FW multifunction printer. I lost the function of the scanner because of the Windows 10 upgrade. Now, I can't use the printer. I got so frustrated that I removed the printer and tried to add it back and know I'm getting the error "can't install scx-3400 kernel-mode printer drivers because of kernel-mode print driver that is compatible with the version of windows you are running, contact the manufacturer". I can't find anything on the hp website and a I am soooo frustrated. Can anyone help me Add my printer?