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Samsung SCX-3200 Printer Double-Printing Problem (Software)

(Topic created on: 03-09-2017 07:47 PM)
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Telbakiroglu
Apprentice
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Hello everyone, I have a problem about my Samsung SCX-3200 model printer. Last week, I upraged my windows from 7 to 10. When I was using windows 7, double-printing mode works "automatic". For example, I had a 20 pages. I have selected double-printing and click print. Firstly, 10 pages (front pages) are printed and they were collected at the table of printer. After I put back them into printer and I press the printer button. Printer took all of the front pages into and print their back pages.

 

After upraged windows 10, I have a problem about it. For example, when I choose double-sided printing and click print. Process box was completed. However, print does not print anything. When I do not choose double sided printing, it works. Printer prints only front pages. When I was using windows 7, I did not have this problem. I guess it is about software. 

 

How can i take help about it?

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antolepore
First Poster
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Samsung scx-3200 with red LED

Greetings,
I have a Samsung scx-3200 with red LED that no longer prints.

I have tried all the reset procedures I found here

https://www.ereset.com/samsung-scx/fix-firmware-reset-scx-3200-scx-3205-scx-3205w-scx-3207/

but it can't even load a sheet to print and in fact it gives me an error about missing paper.

They told me it happened because they updated the firmware and it no longer accepts compatible toners but I don't think it's just that.

What can be done in your opinion?

Is the problem solvable?
Or are there other hardware problems?

Is there Samsun software to diagnose these printers?
I found this but it doesn't say much 

https://support.hp.com/it-it/document/c05848421

Who can I contact?

I attach photos.
IMG-20241008-041641609.jpg

 

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