18-01-2021 11:43 AM
I have not used this portable storage for ages. I did not set a password up? I can not get into it as a password is being asked for. I tried reformatting the drive but it only shows 43Mb size and still asks for a password. It was over£100. How am I going to be able to use this Storage again?
22-01-2021 02:41 AM
hi @Brittas
drop the partner Team Hanaro an email
https://www.samsung.com/uk/support/warranty/ → Storage
thanks 😀