18-03-2021 10:36 AM
I just received my second G9 monitor after the first one developed a pink vertical line just to the left of the center of the panel.
Now the new one has a flicker in the same area, heres a video:
As you can see there's a frequent flicker. This happens no matter what input/cable/device/osd setting i use. I'm also using the latest firmware (1010.2)
I've seen many people with the same issue and am wondering what it would take to get a Samsung technician to repair this as i'm certain it's a hardware issue.
19-03-2021 05:05 PM
Have you been in touch with our Support Team regarding this? You can find all our contact information under the 'Support' heading at the foot of this link.
23-03-2021 01:30 PM
Yes i have, they're collecting it today but i'm not holding much confidence as this is the second of these i've had both with similar issues... The first one took 3 months to come back (i returned it via the retailer not directly with samsung) of which i was unable to work... so here i am again sending my monitor back for repair and will again be unable to work until it's fixed
not happy
02-05-2021 05:43 PM
any luck with your G9
03-05-2021 09:42 PM
Nope, it went back to Samsung repair and they returned it after two weeks saying its been repaired. Replaced some board apparently but that's a total lie as its exactly the same as soon as I plugged it in.
Will never buy Samsung again and i southeast your don't either of your considering it.
04-05-2021 01:32 AM
I already have one but its behaving itself