Samsung odyssey g5 monitor

[Randie]

I have a samsumg odyssey g5 monitor and I cab not get the 120hz coming from my ps5. When I bought i was told I'd get it and suggestions 

[UNKNOWNUSERNAME]

Have you enabled 120hz support in ps5 settings? Is your monitor set to 120hz?

[TechZilla1]

Have you enabled it on the monitor and the ps5? Also your cable must be certified to work with 120hz

[Randie]

I do have it enabled on ps5 and it will only give me the 60hz and 100hz options

[UNKNOWNUSERNAME]

does the game your trying to play support 120hz? does the cable your using allow 120hz display?

[Randie]

The humidity is certified for 4k and 8k the ps5 is set too 120hz but the monitor only allows the 60hz and 100hz option

[Randie]

Sorry hdmi

[Randie]

Hdmi cable is 4k and 8k compatible the ps5 is set too 120hz, the only two options the monitor is allowing is 60hz and 100hz

[Randie]

Yes

[UNKNOWNUSERNAME]

contact samsung directly via live chat on their website