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Samsung M2070 Series Error

(Topic created on: 30-06-2017 12:07 PM)
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Johnnog
First Poster
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Hi

 

I've had my printer for almost a year now, and everything was working fine.

 

Recently I had to reset my laptop to factory settings do to an error, which meant re-installing all my files etc.

 

Everything else worked fine (I also have a wireless epson printer) however, after installing-uninstalling-reinstalling my Samsung printer, all I get is Error beside it's icon. I've run the troubleshooter, which "fixes" issues such as adding to Homegroup and clearing the print queue, but nothing changed.

 

If I try to pring using cloud-print the job is sent to the cloud, I then am asked to re-register for cloud, and nothing else happens.

 

Has anyone else had this problem, I've googled various fixes but so far nothing works.

 

Very frustrating.

 

J

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AntS
Moderator
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Hi @Johnnog.

 

What's the full mode code of your printer? And have you checked its Support page on the Samsung website for all of the software to make you're not missing something (or have an outdated version of it) after that laptop reset?

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