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Samsung Galaxy Book Pro 360 Bluetooth Consistently falls in and out

(Topic created on: 18-10-2021 08:50 AM)
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Alen_45
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Since day one my Galaxy Book Pro 360 consistently wavers its connection to Bluetooth headphones. The sound goes from working fine to fading out for a few seconds before coming back. The 360 came with Windows 10 and I have since upgraded to Windows 11 - the same issue on both. I've used two sets of Galaxy Buds Pro to no avail. The buds work fine on everything else. I contacted Samsung multiple times and they tell me to reset the 360. That didn't work, so now they said to return it to Best Buy. Is anyone else seeing this issue?

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Darthphillius
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Sounds like a dodgy Bluetooth connection in the laptop. If you didn't want the hassle of returning the machine you could always try using a Bluetooth USB dongle. Not ideal but laptops/networks are notoriously annoying to repair yourself.
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