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Original topic:

Samsung 980 PRO 1 TB is not recognised by samsung magician and samsung data migration

(Topic created on: 05-11-2021 06:26 PM)
aloneng
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Computers & IT

So yeah , my 980 pro is not recognised by the samsung magician right now , let me describe the course of events:
1. installed the drive and turned on the computer
2. samsung magician recognized the 980 pro and offered a new firmware
3. installed it and the firmware update turned off my pc by itself (so it went good i guess (?))
4. turned on my pc and now the 980 pro is not recognized by the samsung magican 

note:
the samsung magician was at the latest firmware version (7.0.0) , same goes to my motherboard bios

i tried to downgrade samsung magician to 6.3 and 6.2 , didn't change anything, the bios settings for the was already ahcl ahead of installing , and still now, every other program recognize the drive , the drive works fine (pcie 3.0 speeds since z270, but still, till i upgrade cpu and motherboard).

tried as well to install samsung nvm express driver (3.3)  , but i get an error for : 
"Samsung NVM Express Device is not connected. connect the Device and try again.

i'm clueless to what cause that, i think the firmware is corrupted after the update, no clue how to fix it (that's why im posting here), and its frustrating since i can't use it for its purpuse since the samsung data migration is not recognizing it either. both the program recognize my 860 fine (860 to 980)

adding screenshots:
(the drive is D:\)

aloneng_2-1636134531584.png

aloneng_0-1636136811006.png

 

specs:
cpu: i7 7700k
ram: corsair lpx 3200mhz 8GB*2
motherboard: gigabyte z270hd3



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2 REPLIES 2
aloneng
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Computers & IT

ok , so i solved it , windows trolled me , in case anyone else is expriencing the same symptoms with his drive, it was caused by windows with its storage pool (just delete the storage pool) and it will fix it. 

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ZacCthatsMe
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Computers & IT

What do you mean by delete the storage pool? I'm having the same issues as you?

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