23-08-2020 02:50 PM in
After disasassembling the laptop to replace the keyboard it will not power on any more. It will display the battery status etc on the screen as I plugin the power adapter and charge the battery so it's not dead. Anyone know what the problem might be related to? The green lamp will glow when the battery is charged but nothing happen when I press the power button.
25-08-2020 04:41 PM in
I guess you did not do something correctly during reassembly
25-08-2020 04:50 PM in
@Kamoe: As you have disassembled the laptop yourself, this could have introduced a host of issues, making it difficult to troubleshoot your current power problems. What I'd suggest is reaching out to an authorised Samsung Support Centre to arrange an appointment with an engineer, although please be aware that the unauthorised modifications you have made will have voided your warranty. To find your nearest one, please check the link below, select PC & Office > PC, and enter your post code.
http://www.samsung.com/uk/support/servicelocation/
27-08-2020 11:54 AM in
If you don't know what the problem might be, just say so.
No, I won't take it to "authorised Samsung Support Centre".. and it's out of warranty anyway.
K
27-08-2020 03:01 PM in
well you may have broken or shorted anything