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Samsung 860 EVO Warranty

(Topic created on: 14-08-2020 05:35 PM)
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Mustunsir
Apprentice
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Hi everyone:

 

I am trying to register a new SSD that I bought a few days ago. I tried multiple times to register my product on Samsung's official portal.

 

However, all my attempts failed, and all I got in response is this: " Unable to validate your serial number. Please enter your model code." and "The model code provided is invalid."

 

Considering the above, I already suspect that the product may be a Chinese copy. Please help and advise if you know any things in this regard.

 

Thank you

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4 REPLIES 4
Anonymous User
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if the serial number you factor in is correct it may well probably be.

Habe you installed samsung ssd utility to see if it recognises the drive?

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Mustunsir
Apprentice
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Hi Archer,

 

Thank you for your attention. 

 

 I have tried Samsung Magician too. It's a clear copy. Hope it lasts for a while 😁

 

 

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Anonymous User
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Copies do not last, perform worse and so on.

If you can contact the seller and ask for a refund

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Mustunsir
Apprentice
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Hi Archer:

 

Thank you very much for your advice. I will try it. Let's hope for better.  Stay blessed and safe.

 

Best wishes,

Mustunsir

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