13-08-2020 03:14 PM in
Computers & ITHi everyone:
I am trying to register a new SSD that I bought a few days ago. I tried multiple times to register my product on Samsung's official portal.
However, all my attempts failed, and all I got in response is this: " Unable to validate your serial number. Please enter your model code." and "The model code provided is invalid."
Considering the above, I already suspect that the product may be a Chinese copy. Please help and advise if you know any things in this regard.
Thank you
14-08-2020 04:50 PM in
Computers & ITif the serial number you factor in is correct it may well probably be.
Habe you installed samsung ssd utility to see if it recognises the drive?
14-08-2020 05:35 PM in
Computers & ITHi Archer,
Thank you for your attention.
I have tried Samsung Magician too. It's a clear copy. Hope it lasts for a while 😁
14-08-2020 06:13 PM in
Computers & ITCopies do not last, perform worse and so on.
If you can contact the seller and ask for a refund
14-08-2020 07:54 PM in
Computers & ITHi Archer:
Thank you very much for your advice. I will try it. Let's hope for better. Stay blessed and safe.
Best wishes,
Mustunsir