Return on samsung website. - Samsung Community

Original topic:

Return on samsung website.

(Topic created on: 24-01-2021 03:51 PM)

I tried to refund my odyssey G5 monitor, I have only had it for 3 days, and followed all steps here:

https://www.samsung.com/uk/shop-faq/returns-and-cancellations/how-do-i-return-a-product/

(I do not have an account)

After reaching the orders page there is no 'RETURN' button in sight, any help?

5 REPLIES 5

Hi @Fumble. It would be best to contact the Online Shop Team regarding this. They can be reached on 03307 267 467.

Click here to see 'How to set up Emergency SOS on your Galaxy Smartphone'

you may email them also your order number

💙

(\_/)
(='.'=)
(")_(") strawberry cake so delicious

I have the same issue. I've searched everywhere and there is no Return Button. Very frustrating and quite poor really from an IT company!

Same here. any solution?

Hi everyone,

sorry to hear that, if you are not able to see the return button, the best way to get this sorted will be by contacting our Online Shop Team who will provide you with all the information to do this. They can be reached on 0330 726 7467.