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Original topic:

I was charged twice?

(Topic created on: 04/05/21 12:34)
browsingtemporarily
New Member
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Computers & IT

I ordered a monitor online and it came just as expected. However I noticed another charge of the same amount that deducted from my bank account. It is labeled as an "MC Authorization" and I don't know what this means? I also see another charge labeled "Debit Memo." Are these temporary? I was charged these twice for the exact same amount.

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StephK1
Moderator
Moderator
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Computers & IT

Hey @browsingtemporarily! Congrats on your new monitor! 😁 Sorry to hear about the charges. You can get in touch with the Online Shop Team on 0330 726 7467. They will be able to take a look into this for you and get this sorted. 

JAMES4578
Superuser I
Superuser I
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Computers & IT

@browsingtemporarily  Hopefully this is in he process of being sorted., hope you are happy with your Monitor otherwise?   As far as I can determine MC  means Marginal Credit   and a Debit Memo   is a  Debit Adjustment. Certainly should be refunded.

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