I ordered a monitor online and it came just as expected. However I noticed another charge of the same amount that deducted from my bank account. It is labeled as an "MC Authorization" and I don't know what this means? I also see another charge labeled "Debit Memo." Are these temporary? I was charged these twice for the exact same amount.
Hey @browsingtemporarily! Congrats on your new monitor! 😁 Sorry to hear about the charges. You can get in touch with the Online Shop Team on 0330 726 7467. They will be able to take a look into this for you and get this sorted.
@browsingtemporarily Hopefully this is in he process of being sorted., hope you are happy with your Monitor otherwise? As far as I can determine MC means Marginal Credit and a Debit Memo is a Debit Adjustment. Certainly should be refunded.