Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

How to clean screen

(Topic created on: 24-12-2022 06:16 PM)
857 Views
Obsydian
Samsung Members Star ★
Options

I cannot seem to get smudges off my Book2 Pro, i normally use a Ziess type lens cleaner for all my devices, but just reading the Samsung line is no more than a damp soft lint cloth 😨

 

Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
0 Likes
9 REPLIES 9
PaulM1
Moderator
Moderator
Options

Hi, @Obsydian. You may have consulted this already, but I just wanted to check, as I know that you'll be keen to keep your brilliant Book2 Pro looking as pristine as possible.

Does the article below, written by our colleagues from Samsung US, help?:

https://www.samsung.com/us/support/answer/ANS00066244/

Obsydian
Samsung Members Star ★
Options
Thanks Paul, I have a pack on cloths will try without any cleaning products, I never knew they are not recommended 😀
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
0 Likes
Bev54
Helping Hand
Options
I don't know if it's good to use on your screen but I use a glasses cleaner ( 100% alcohol) and it cleans the screens on all my Samsung phones and tablet
0 Likes
-Robot-
Samsung Members Star ★
Options
Microfiber cloth does a great job too, no need to use anything else
Obsydian
Samsung Members Star ★
Options
That's what I use but I find on the laptop it just smears.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
Bev54
Helping Hand
Options
That's strange, I see in your original message you say a smudge, do you think it might have a substance on it like glue ? Or has it been on it since you bought it?
0 Likes
Obsydian
Samsung Members Star ★
Options
No brand new cloth and Ziess lens spray
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
Bev54
Helping Hand
Options
I don't know what else to try that would be safe to use. Maybe contacting the place where you purchased it and asking them for advice. I hope that you find a resolution 🙂
0 Likes
Obsydian
Samsung Members Star ★
Options
Seems the answer from Samsung and a quick Google is no OEM really advises using cleaners, bar Apple who mention a 70% alcohol type or there £19 polishing cloth 🤔
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]