28-08-2023 08:30 PM in
After a while of use, say anytime after 40mins use the touchpad stops responding and before it does, the cursor bounces around the screen before it disappears. Moving your finger over the touchpad does nothing - as though touchpad device is no longer in the device configuration. Solution, use Windows button to tab to Shutdown, leave laptop along for 20mins+ then start up.
Windows/Samsung drivers/apps all up-to-date.
The problem started over a month ago.
28-08-2023 11:16 PM in
29-08-2023 12:48 PM in
22-09-2023 11:04 AM - last edited 22-09-2023 11:08 AM
I bought a Samsung Galaxy Book 3 pro 360 in June 2023.
Since I've had it, I have the same problems you mentioned. Samsung doesn't offer any exchange or support. 2300€ for a computer with a touchpad that doesn't even work! Worst nightmare if you want to be productive...
*currently, the touchpad is going every which way as I write
#scam #GalaxyBook3pro360 #GalaxyBook3 #GalaxyBook #Touchpad
3 weeks ago
Same issue. Sent it twice, second time they wrote no defect found. Galaxy book 3 pro. If they drag this on until my warranty expires, I'm probably going to file a lawsuit of some kind.