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Original topic:

Galaxy Book3 Pro 360 - touchpad stops working after a while

(Topic created on: 3 weeks ago)
Members_OOFzsTb
First Poster
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After a while of use, say anytime after 40mins use the touchpad stops responding and before it does, the cursor bounces around the screen before it disappears.  Moving your finger over the touchpad does nothing - as though touchpad device is no longer in the device configuration.  Solution, use Windows button to tab to Shutdown, leave laptop along for 20mins+ then start up.  

Windows/Samsung drivers/apps all up-to-date.  

The problem started over a month ago.

2 REPLIES 2
AaronPhones
Navigator
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Hmm, If the touchpad stops working, use your solution. If it stops working, Contact Samsung Repairs or go to Microsoft Repairs at https://support.microsoft.com/en-gb/warranty . Have a good day!
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Bigtasty65
Troubleshooter
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Oddly enough, that problem has just started to happen on my Book3 Ultra. I've a feeling it was caused by a load of updates I've had just in the last few days. It's only happened the once, but I'll check it out again this evening.
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