Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Galaxy Book S samsung update

(Topic created on: 28-06-2020 06:25 PM)
sarah331
Apprentice
Options
Computers & IT

I recently bought the samsung galaxy book s ive had some updates including a samsung electronics one, for some reason this one won't install. I keep getting error and a code (0xc0870006).  I have googled it but can't find a solution. Can anyone help?  Thanks.

0 Likes

1 Solution


Accepted Solutions
Solution
WillemD
First Poster
Options
Computers & IT

There are similarities with the Surface Pro X, also an ARM64 device, that also seems to have its last firmware update (June 15 2020) run into this very same issue. Supposedly the firmware update actually gets installed properly, but somehow does not register as complete. Consecutive installation attempts fail. Microsoft supposedly is working on a fix.

 

See also https://www.windowscentral.com/surface-pro-x-june-15-update-fails-install-leaving-windows-update-loo...

View solution in context

4 REPLIES 4
Solution
WillemD
First Poster
Options
Computers & IT

There are similarities with the Surface Pro X, also an ARM64 device, that also seems to have its last firmware update (June 15 2020) run into this very same issue. Supposedly the firmware update actually gets installed properly, but somehow does not register as complete. Consecutive installation attempts fail. Microsoft supposedly is working on a fix.

 

See also https://www.windowscentral.com/surface-pro-x-june-15-update-fails-install-leaving-windows-update-loo...

sarah331
Apprentice
Options
Computers & IT

Thank you very much.  

0 Likes
chriskelly86
First Poster
Options
Computers & IT

Anyone's keyboard not lighting up properly? 

0 Likes
Martinjones
First Poster
Options
Computers & IT
mine is intermittent and the keypad back light just goes out when ever it feels like it, even while I'm typing. VERY FRUSTRATING
0 Likes