Solved! Go to Solution.
the pre-order period has ended already, 14 May (cut off 6pm possibly)
and orders ship started as well
please contact online shop team if they can mend, as you were not able to save the order by 6pm yesterday
Phone: 0330 726 7467 | Mon-Sun | 8am to 10pm
the same team caters trade in, voucher code replacement and care+