SAMSUNG Galaxy Book3 360 15.6" 2 in 1 Laptop purchased from Currys and delivered 1 August 2023.
Opened laptop screen at the weekend and turned on to be greeted with a hairline crack all the way from beside the camera downwards (not a straight line). The laptop has not been damaged or dropped.
Discussed with Currys who have pushed me to Samsung and Samsung are pushing ‘product damage’ which is not covered under warranty. I find it absurd that this is happening quite a lot from a quick Google search of ‘galaxy book screen crack’ and product damaged is pushed onto the consumer.
Has anyone had this happen and successfully got the laptop screen repaired by Samsung at no cost to the consumer?
