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Original topic:

DPD Collection

(Topic created on: 12-01-2023 11:49 AM)
bkriehn
First Poster
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Computers & IT
Hi, I have a faulty laptop and Samsung have advised me that I will need to send it back for repair. I have had an email today directly from DPD that 'my Samsung support order will be delivered today'.
I'm just a little confused as I want to be prepared, does this just mean a collection? Also do I need to package it myself, or will a box be supplied? I've not heard any further instructions from Samsung so was hoping others might have had this experience?


1 REPLY 1
ChrisM
Moderator
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Computers & IT

Hi @bkriehn 

Did this get sorted out for you?

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