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DELAYED!!! Galaxy Book2 Pro 360, 15", Intel® Core™ i7, 1TB, Burgundy

(Topic created on: 23-07-2022 05:56 PM)
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Reppin56ace
Apprentice
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Has anyone else order the Galaxy Book2 Pro 360 recently? I placed my order in June and because I wanted burgundy, the expected delivery date was July 22nd. I was fine waiting but as it got closer to the date, it changed to "in process". I continued to get emails saying the delivery date is still on time but never got shipping info. Now that's it's the 23rd, it says "there was an unexpected delay". My account was even charged on 7/15 which I know never happens until it ships. Customer service is useless, as I'm sure you all know. Any insight would be greatly appreciated!

Thanks in advance. 

1 REPLY 1
StuartR
Troubleshooter
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I got a silver one about 3 weeks ago, ordered it early evening and it was delivered next day pre 10am faultless service from my point of view.

I have a few samsung products thankfully I've never had to deal with the legendary customer service yet.

If I ever get a less than interested customer service person (you can always tell) I just hang up and try again.
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