Laptop model: Samsung NP270E5E
5 days ago, my laptop requested an update. We forgot to put the laptop on charge while it was updating, so it died mid-update. It wouldn't turn back on, so we left it off overnight. The next day the laptop turned on and worked absolutely fine. However, when I turned it back on the next day it showed a black screen with the windows 10 logo, along with a circle that said something along the lines of ''automatic preparation takes place''. After about 5 seconds, it turns off, turns on then turns off. Basically bootlooping. We've tried so many buttons, F12, F10 , ESC and so on, but nothing seems to be helping. If you can help, please tell us! The laptop is urgently needed for online schooling.
(previous topic messed up so posting again)