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Book 4 360 Samsung BIOS update

(Topic created on: 02-06-2024 09:20 PM)
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Nessa42
Journeyman
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I  can't  seem to  update  the System Bios  update  through the  Samsung update App .

After  downloading and  installing it says that BIOS stopped  AC  must be  connect  and  more  than  25% battery should  be present - all this  despite the computer  being plugged in and with full battery .

This error  happens on the installing - What do I do ?

 

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Bigtasty65
Hotshot
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Have you tried just restarting your laptop? If you have already downloaded it, like you mentioned, it needs to do restarts during the installation process. Did it do any restarts at all before seeing the error message?
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Nessa42
Journeyman
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Yep I did . Actually the computer restarted itself . Actually today I tried again . It did all the downloading , installing , restarted and then when I looked the Bios was still there to be updated . When I checked at the bottom of the app I clicked and then said installation failed
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