Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Black Screen issues on the 27" G7 Odyssey

(Topic created on: 09/06/21 11:27)
Lineplex
First Poster
Options
Computers & IT

Since none of the old forum posts solutions are working i feel like i need to make a new post about this issue.
Screen started black screening almost immediately out of the box.
Background lights are on but screen is not responsive and OSD does not work.
Holding the power button for 6 seconds reboots and resets the monitor config but immediately goes black again
Updated to M-TG700CCAA-1009.3[E93D] with no success.
Tried different ports on both the monitor and gpu with different display port cords.

Tried having adaptive sync both on and off with VRR on and off with the same result.
Tried running the monitor in both Nvidia and the monitor on 240hz, 144hz, 120hz and 60hz with the same result.
Tried both 8bpc and 10bpc color depth with the same result

Windows and Nvidia is updated.
Uninstalled Nvidia drivers with DDU and clean installed older versions that other forums suggested worked with no success.

I really dont want to return this monitor but i might have to if this issue remains.

 

Operating System: Windows 10 Home 64-bit (10.0, Build 19043)
Processor: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
Memory: 32768MB RAM
Card name: NVIDIA GeForce RTX 2080

0 Likes
3 REPLIES 3
Lineplex
First Poster
Options
Computers & IT

I have decided to return it since the only possible solution that i havent tried already is updating firmware to 1010.3 which isnt available for download.

0 Likes
darkelf720
Explorer
Options
Computers & IT

Hi mate,

Nothing wrong with your system mate - I would suggest it's a faulty unit.  What are you plugged into by the way HDMI / Display Port ?  Just a tip, if / when you get the monitor replaced, buy an 8K Display Port Lead that's 1.4 version.  Around £18 off Amazon.

I just bought the 32 Inch beast and no black screens at all.  

 

Good luck

0 Likes