2TB T7 SSD Keeps Disconnecting

[Barrold_VS]

HI folks, 
I've just got a T7 to replace my old external HDD but it keeps disconnecting?

I normally run all my work files via OneDrive this way and never had any issues until I got this new T7.

Any ideas on what's going wrong?

Thanks in advance.

#T7 

[Fizaan]

Have you tried to reset all settings

[Barrold_VS]

Which settings?
OneDrive had to be setup from scratch when I switched drives so it knew where to put the files.
I've had to do this 3 times so far as the drive has been a pain in the dick.

I've just disabled the security settings on the Drive Software to see if that works. Bit of a drag if that is the issue

[Barrold_VS · Accepted solution]

Hey folks, 
Don't worry. It turns out that it is in fact the security settings. Since I've turned it off everything works fine.

[Gordonzolla]

I've just bought the same hdd, how did you turn those off?

[Barrold_VS]

Turned off the security via the app software

[Man_Castle]

I disable that and still disconnect when I move it or just barely touch it. I'm beginning to think it's defective.